SERVICE

For long-term use of machine while maintaining consistent productivity and high efficiency, using the original manufacturer's format parts is recommended.

All parts of Hoong-A are designed to provide various products with simple mold replacement. To guarantee the highest quality, such designed format parts are customized by utilizing expertise in machinery and packaging materials, and then manufactured according to the regulations and standards within the pharmaceutical industry.

For new design mold manufacturing, data is analyzed according to given samples and requirements. Then the optimal design is verified through simulation before production. Such customized mold is deliverd to the customer after test approva, and then our professional engineer shall visit for installation and programming.

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  Proven know-how

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  Customization

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  Perfect installation

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  Follow-up service

If replacement is necessary for any obsolete parts, unclearly worn parts, and maintenance parts that cause problems in the machinery operation, we provide quotation after sufficient consultation. If required, our professional technicians can visit for inspections to offer the most optimal parts upon customer's specifications. All spare parts are supplied in the shortest possible time, and professional installation is possible if necessary.

For detailed inquiries, please contact us through the contact information below.

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  Accurate judgment

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  Prompt delivery

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  Optimal part application

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  Follow-up service

In order to maximize product satisfaction, Hoong-A provides professional manpower and in-house training to improve technical capabilities and the reliability of machine handling. Our professional engineers with the latest technological capabilities will train your machine operators and maintenance personnel in terms of machinery operations and electrical maintenance according to the skill level of each operators. This service can be performed either at your or at Hoong-A facilities.

For detailed inquiries, please contact us through the contact information below.

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  Working skills
  improvement

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  Guaranteed operational
  stability

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  Customized training
  service

In line with the rapidly changing and constantly evolving packaging machinery industry, Hoong-A is constantly researching to extend the product life and improve the performance. In order to satisfy customer's requirements and ensure maximum productivity with minimum cost, our professional technicians shall visit and review the products to provide optimized solutions for upgrades.

For detailed inquiries, please contact us through the contact information below.

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  Machine reliability
  improvement

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  Production efficiency
  improvement

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  Optimal solution

We provide all necessary documentation for qualification and verification of machines when supplying the machines. Documentations such as IQ (Installation Qualification), OQ (Operational Qualification), and PQ (Performance Qualification) are provided in compliance with customer requirements, FDA, CFR Part 11, and GMP guidelines.

For detailed inquiries, please contact us through the contact information below.

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  IQ
  (Installation Qualification)

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  OQ
  (Operational Qualification)

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  PQ
  (Performance Qualification)